Hardy County Public Service District

Hardy County Public Service District

2094 US 220 South, Moorefield, West Virginia

ONLINE PAYMENTS

Now offering online payments. Thank you for your patience as we strive to offer you the best customer service.

A convenience fee will be charged for each online transaction.

Automatic payment option - please fill out and return the ACH Payment Form to our office.

PUBLIC MEETINGS

HARDY COUNTY PUBLIC SERVICE DISTRICT

NOTICE OF REGULAR MEETING SCHEDULE 2019

The Hardy County Public Service District will typically hold its regular scheduled board meetings on the first Wednesday of each month, 4:30 p.m. at the office of the District located at 2094 US 220 South, Moorefield, West Virginia. If the first Wednesday is a holiday, the meeting will be held on the second Wednesday of that month. The purpose of these regular meetings is to conduct regular business. The Agenda for each regular meeting will be posted at least 72 hours prior to the meeting.

The schedule for the year 2019 meeting dates is as follows:

January 9, 2019 Minutes ~~ February 6, 2019 Minutes

March 11, 2019 Minutes ~~April 3, 2019 ~~ April 11, 2019 ~~ April 15, 2019

April 23, 2019 ~~ May 1, 2019 ~~ June 5, 2019 ~~ July 3, 2019

August 7, 2019 ~~September 4, 2019 ~~ October 2, 2019 ~~ November 6, 2019

December 11, 2019

FAQ

Frequently Asked Questions:

Q: How do I apply for water/sewer service?

A: You must complete an application and pay a $100.00 security deposit prior to receiving water/sewer service.

Q: When will my security deposit be refunded to me?

A: Your security deposit will be refunded to you if you own the property where you are receiving water/sewer service after twelve consecutive on-time monthly payments or if you rent when you move from the property or cancel water/sewer service.

Q: How much will my monthly water/sewer bill cost?

A: The monthly water/sewer bill is based on each customer's individual water usage. You will pay at least $38.97 for water and $39.30 for sewer which is the minimum monthly bill based on usage of 3,000 gallons or less of water. Customers who use in excess of 3,000 gallons of water will be billed accordingly for the amount of water used. Sewer rates are calculated from water usage. Sewer customers who do not have public water service will pay a minimum bill of $52.40 for sewer service. All HCPSD water/sewer rates are determined, set and regulated by the Public Service Commission of West Virginia.

Q: How can I pay my water/sewer bill?

A: Bills can be paid at the District's office by cash, check or money order or most debit/credit cards. Bills can be paid online via the District's website or can be automatically deducted from a checking or savings account by completing and returning an (ACH form). Bills can be mailed to PO Box 900, Moorefield, WV 26836 or paid at any Capon Valley Bank branch office located in Hardy County if you have your bill. The District also has an after-hours secure drop box located along the entrance road of the District's office.

Q: What is the cost of a new tap?

A: A new standard residential tap fee is $350.00 in addition to the $100.00 security deposit. This fee covers the cost of meter installation materials. It may take 4-8 weeks before your meter will be installed due to the permitting process. Any customer needing a larger meter or a tap for a business or industry will charged additional fees to cover the higher cost of meter installation and materials.

Q: When will I receive my water/sewer bill?

A: Bills are mailed by the 10th of every month and are due upon receipt. Any bill not paid by the last day of the month is considered past due and a 10% penalty is assessed.

Business Information:

Mailing Address: Post Office Box 900, Moorefield, WV 26836

Physical Address: 2094 US 220 South, Moorefield, WV 26836

Phone: (304) 530-3048

Fax: (304) 530-3046

After Hours Emergency Pager: (304) 530-3050

Office Email: hardypsd@hardynet.com

Business Hours - Monday - Friday 8:30 a.m.- 4:30 p.m. (Closed all State & Federal Holidays)

OTHER IMPORTANT INFO

“In an effort to provide information to the public, promote public education on the subject and in the interest of 100% transparency, the HCPSD has developed the linked information regarding elevated levels of disinfection by-products (DBP’s) in the Baker Water System. If you would like additional information regarding DBP’s or the issue with DBP’s in the Baker Water System please contact the HCPSD office.”

Notice of Violation Baker Water System 9/30/2020

Notice of Violation Baker Water System 9/2/2020

Notice of Violation Baker Water System 3/23/2020

Notice of Violation Baker Water System 7/2019 -9/2019

2018 Consumer Confidence Report ~ Baker System

2018 Consumer Confidence Report

2017 Consumer Confidence Report

2017 Consumer Confidence Report ~ Baker System

2016 Consumer Confidence Report

2016 Consumer Confidence Report ~ Baker System

2015 Consumer Confidence Report

2015 Consumer Confidence Report ~ Baker System