Hardy County Public Service District
2094 US 220 South, Moorefield, West Virginia
Now offering online payments. Thank you for your patience as we strive to offer you the best customer service.
A convenience fee will be charged for each online transaction.
Automatic payment option - please fill out and return the ACH Payment Form to our office.
The Hardy County Public Service District was created by the Hardy County Commission in 1974 as a public water utility for Hardy County. Currently the District provides service to approximately 2,000 customers and sewer service in the Baker area. The board consists of three board members who are appointed by the Hardy County Commission for six-year terms. Regular board meetings are held the first Wednesday of each month at 10:00 a.m. in the conference room of the District's office. You must contact the office at least 72 hours in advance of the meeting to be placed on the Agenda. All board meetings are open to the public.
The schedule for the year 2015 board regular meeting dates is as follows (Minutes are linked to date):
May 6, 2015 ~~ June 3, 2015
August 5, 2015
September 2, 2015 ~~ October 7, 2015
November 4, 2015 ~~ December 9, 2015
Frequently Asked Questions:
Q: How do I apply for water/sewer service?
A: You must complete an application and pay a $100.00 security deposit prior to receiving water/sewer service.
Q: When will my security deposit be refunded to me?
A: Your security deposit will be refunded to you if you own the property where you are receiving water/sewer service after twelve consecutive on-time monthly payments or if you rent when you move from the property or cancel water/sewer service.
Q: How much will my monthly water/sewer bill cost?
A: The monthly water/sewer bill is based on each customer's individual water usage. You will pay at least $38.97 for water and $39.30 for sewer which is the minimum monthly bill based on usage of 3,000 gallons or less of water. Customers who use in excess of 3,000 gallons of water will be billed accordingly for the amount of water used. Sewer rates are calculated from water usage. Sewer customers who do not have public water service will pay a minimum bill of $52.40 for sewer service. All HCPSD water/sewer rates are determined, set and regulated by the Public Service Commission of West Virginia.
Q: How can I pay my water/sewer bill?
A: Bills can be paid at the District's office by cash, check or money order or most debit/credit cards. Bills can be paid online via the District's website or can be automatically deducted from a checking or savings account by completing and returning an (ACH form). Bills can be mailed to PO Box 900, Moorefield, WV 26836 or paid at any Capon Valley Bank branch office located in Hardy County if you have your bill. The District also has an after-hours secure drop box located along the entrance road of the District's office.
Q: What is the cost of a new tap?
A: A new standard residential tap fee is $350.00 in addition to the $100.00 security deposit. This fee covers the cost of meter installation materials. It may take 4-8 weeks before your meter will be installed due to the permitting process. Any customer needing a larger meter or a tap for a business or industry will charged additional fees to cover the higher cost of meter installation and materials.
Q: When will I receive my water/sewer bill?
A: Bills are mailed by the 10th of every month and are due upon receipt. Any bill not paid by the last day of the month is considered past due and a 10% penalty is assessed.
Mailing Address: Post Office Box 900, Moorefield, WV 26836
Physical Address: 2094 US 220 South, Moorefield, WV 26836
Phone: (304) 530-3048
Fax: (304) 530-3046
After Hours Emergency Pager: (304) 530-3050
Office Email: firstname.lastname@example.org
Business Hours - Monday - Friday 8:30 a.m.- 4:30 p.m. (Closed all State & Federal Holidays)
Matthew Gapp, Chairman
Melvin Shook, Vice-Chairman
Clyde See, Board Member
Connie Sherman, Secretary
Kevin Markwood, Chief Operator
Jesse Mongold, Field Staff
Jason Sherman, Field Staff